We diagnose and resolve any Desktop or Laptop computer issues that you may have.
Our 24 Hour Service is here to help your computer to work efficiently and with least
amount of problems as possible. Our Labor is FREE, parts are competitively priced
and turn-around time is typically in HOURS, if not in 1-2 business days.
Why should I choose MAG Computers for my computer repairs?
We offer Superior workmanship Labor FREE, competitive pricing, and honesty! It’s
not “to good to be true” it’s what we stand for. Labor is the #1 thing we pay for
any Repair Service, don't We? We KEEP IT SIMPLE and LABOR FREE. Please take your
time to read our reviews! Our clients are thrilled with our services.
Can I bring my computer to the Service Center for repairs?
Yes! You may bring your compture to the nearest Service Center to you. If you would
like to drop in with your computer or make an appointment for an early or later drop
off than our store hours, let us know and we will work with your schedule!
Why do I need an appointment with the Service Center?
You are welcome to walk-in to the nerest Service Center at any time during their
respective business hours. If you don’t have an appointment, you will have to wait
for the repair technician to help you after the appointment customer is taken care
When is Repair Phone Support Center open?
You can reach us 24 hours a day and 7 days a week and 365 days a year.
When is MAG Computers Service Center open?
You can visit us by appointment or Walk-in 7 days a week (Monday thru Sunday) between
10:00AM and 6:00PM Pacific Standard Time.
Can I get Support for all of my computers in my house?
Yes. We can setup all your computers under our agreement for your peace of mind.
Do you have qualified technicians to carry out computer repairs?
Yes! All of our computer repair technicians are experienced and have years of computer
repair and IT experience.
Is the work you do guaranteed?
Yes! We guarantee our work 100%.
What brands of computers do you repair?
We service and repair all major brands of Desktops and Laptops including: Dell, Toshiba,
Sony, HP, Compaq, IBM, Acer, Gateway, eMachines, Custom Builds, Home Grown and any
other computer systems not listed.
Can you help setup and reapir my printer?
Yes. Our technicians are trained to diagnose, troubleshoot and repair printers and
any connectivity issues. We can help you setup your ipod, webcam, and any other peripherals
Do you charge to diagnose issues on my computer?
Yes and No
IF YOU ARE NOT A MEMBER: A $39.99 Flat Fee for diagnostics is paid by you.
This will allow our technicians to perform a complete analysis of your computer (both
hardware and software) to determine the exact issue with your computer. Once analyzed,
an accurate estimate of the repair costs will be provided to you. We always look
for the most cost-effective, safest and the fastest way to get your computer up and
running efficiently with least amount of downtime for you. We might recommend a complete
Operating System re-install or Upgrade and or purchase of a new computer. All options
are shared with our customers.
IF YOU ARE A MEMBER: FREE Diagnoses and Repair.
What is a Repair Service Agreement?
Our Service Agreement provides you with FREE Labor Coverage on your Desktop or Laptop
Computer. The Repair Service Agreement must be purchased prior to Email Support,
Phone Support and or Setting up an Appointment to bring your personal computer to
the Service Center.
Are old computer systems supported?
Yes, we can support all machines that are running any operating systems such as Microsoft:
95, 98, ME, 2000, XP andVista.
What do you do when our computer is having a problem?
If your computer is having an issue, you MUST contact the MAG Comptuers Service Center
first to help troubleshoot your computer issue. Our Phone Support Representative
will troubleshoot and diagnose your comptuer and will help you resolve the issue.
If the issue is diagnosed to be hardware related, the Phone Support Representative
will schedule an appointment for you, with the nearest Support Center to you, to
bring your system in for hardware diagnoses and repair. MAG Comptuers reserves the
right to move your computer to an alternate repair facility.
How much do does your service cost?
We provide you with peace of mind for your computer 365 days for 3¢ a day! YES! 3¢
or $1.00 a month. You get Email support, 24x7x365 Phone support and 7x365 Onsite
& Offsite Support for an afforable price. It’s a no brainier Sign me Up!!